Tippy-Fi Frequently Asked Questions

There’s two ways to perform the configuration procedure, manual or via the app, of Tippy-Fi. The user can view the tutorial video on the official website or on the Tippy Youtube channel.

We suggest resetting the device, following the dissociation procedure in the instruction sheet. Once performed, repeat the configuration and association of the accessory with the Tippy Pad anti-abandonment device.

It is possible to pair as many Tippy-Fi users want the most important thing is not to use them at the same time, as Tippy Pad can only connect to one Bluetooth accessory at a time.

You can manage and associate at the same time up to 3 Tippy Pads with the same Tippy Fi.

In order to associate a second Tippy Pad, you will need to reset the Tippy-Fi first by opening it, following the instructions in the manual under “disassociate”. Once the reset has been performed, repeat the pairing procedure for both Tippy Pads.

You can use the dedicated app to allow the Tippy-Fi accessory to pair with the Tippy Pad. There are two ways to pair: a manual and one through the Tippy-Fi. app available on the Play store and Apple Store.
Once the Tippy-Fi configuration is done, it is in direct connection with the Tippy Pad, and therefore it is no longer necessary to use the smartphone. For further information, please refer to the instruction manual or watch the video tutorial.

We recommend that you check the system requirements of your smartphone that must have Android version 5.0 or higher or 10.0 and higher for IOS.
To use the application you must confirm the terms of use displayed when you first log in.

The phone can remain associated with the Tippy Pad. However, the Tippy Pad can only connect to one Bluetooth device at one time, either the phone or the Tippy-Fi but not both at the same time.

No, the Tippy-Fi accessory only works in combination with the Tippy Pad. Therefore, it cannot be used with other abandonment devices.

When the baby is placed on top of the seat, Tippy Fi emits a triple beep accompanied by blue lights to warn that it is connected to the Tippy Pad and is ready to use.

No, the Tippy-Fi accessory in case the child is left in the car will detect the emergency by starting to emit light and sound signals. These signals are those required by law, while the second level of alarm (not required by law) is made, in the case of Tippy Pad, only and exclusively from the smartphone.

We suggest resetting the device, following the dissociation procedure in the instruction sheet. Once performed, repeat the configuration and association of the accessory with the Tippy Pad anti-abandonment device.

When the baby is placed on top of the seat, Tippy Fi emits a triple beep accompanied by blue lights to warn that it is connected to the Tippy Pad and is ready to use.

In order to associate a second Tippy Pad you will need to reset the Tippy-Fi first by opening it, following the instructions in the manual under “disassociate”. Once the reset has been performed, repeat the pairing procedure for both Tippy Pads.

Yes, the CR2032 battery of the Tippy-Fi accessory is replaceable. Simply open the case and proceed according to the instructions in the manual. The CR2032 battery is easily available on the market.

If Tippy-Fi has a low battery, the product will signal every 15 seconds with a red flashing light and an intermittent beep until it is replaced. To replace the battery, follow the instructions in the manual.

If the Tippy-Fi detects that the battery of the associated Tippy Pads, and in use, is low, the device will indicate by a yellow flash and an intermittent “beep” every 15 seconds for 5 minutes indicating the need to replace the Tippy Pad. The battery status of your Tippy Pad is also available on the dedicated phone App.
WARNING! The battery of your Tippy Pad is not replaceable or rechargeable. Please refer to the dedicated instruction manual for more information.

If Tippy-Fi detects that the baby is still in the car, it will emit a visual and audio signal. Tippy-Fi will continue to sound until the alarm is deactivated by returning to your Tippy Pad with the child on board. In case the situation is actually under control during an alarm, simply shake Tippy-Fi repeatedly with firm wrist movements, as you do with a thermometer. If necessary, Tippy-Fi will reconnect itself to the Tippy Pad when the child is sitting in the car.

When Tippy-Fi emits a yellow flash every 15 seconds for 5 minutes accompanied by an intermittent “beep”, it is notifying you of the need to replace the Tippy Pad battery. The battery status of your Tippy Pad can also be found on the dedicated phone App.
WARNING! The battery of your Tippy Pad is not replaceable or rechargeable. Please refer to the dedicated instruction manual for more information.

When Tippy-Fi emits a red flash every 15 seconds accompanied by an audible “beep” it indicates the need to replace the Tippy-Fi battery (the message will continue until the battery is replaced). To replace the battery follow the instructions in the instruction manual.

Tippy-Fi through 3 quick “beeps” accompanied by blue lights on, communicates the connection with Tippy Pad (the number of lights on indicates the number of associated Tippy Pads) and the correct positioning of the child on the seat.

For technical problems you can contact the assistance by filling in the dedicated Form. Our technical support will contact you to solve the problem in the best way.
The customer service is active from Monday to Friday from 8:30 to 17:30.

If you could not find the information you were looking for, please contact us directly by filling out the appropriate Form or by writing an email to info@tippyonboard.com.

Tippy-Fi is an accessory that connects to the Tippy Pad, allowing the user to detect if a child has been left in the car without a smartphone. As it is an accessory and NOT an anti abandonment device it has not been subject to the car seat bonus. (The anti abandonment device bonus was valid until 31/12/2020 at the latest).

Tippy-Fi is not considered an abandonment device but an accessory. In any case, the use of the Tippy Pad in combination with the Tippy-Fi accessory complies with the Italian Decree no. 122 of 02/10/2019.

To perform the configuration procedure, manual or via the app, of the Tippy Pad accessory the user can view the tutorial video on the official website or on the Tippy Youtube channel.

We suggest resetting the device, following the dissociation procedure in the instruction sheet. Once performed, repeat the configuration and association of the accessory with the Tippy Pad anti-abandonment device.

It is possible to pair as many Tippy-Fi users want the most important thing is not to use them at the same time, as Tippy Pad can only connect to one Bluetooth accessory at a time.

Up to 3 Tippy Pads can be associated and managed with the same Tippy Fi at the same time.

In order to associate a second Tippy Pad, you will need to reset the Tippy-Fi first by opening it, following the instructions in the manual under “disassociate”. Once the reset has been performed, repeat the pairing procedure for both Tippy Pads.

You can use the dedicated app to allow the Tippy-Fi accessory to pair with the Tippy Pad. There are two ways to pair: a manual and one through the Tippy-Fi. app available on the Play store and Apple Store.
Once the Tippy-Fi configuration is done, it is in direct connection with the Tippy Pad, and therefore it is no longer necessary to use the smartphone. For further information, please refer to the instruction manual or watch the video tutorial.

We recommend that you check the system requirements of your smartphone that must have Android version 5.0 or higher or 10.0 and higher for IOS.
To use the application you must confirm the terms of use displayed when you first log in.

The phone can remain associated with the Tippy Pad. However, the Tippy Pad can only connect to one Bluetooth device at one time, either the phone or the Tippy-Fi but not both at the same time.

No, the Tippy-Fi accessory only works in combination with the Tippy Pad. Therefore, it cannot be used with other abandonment devices.

When the baby is placed on top of the seat, Tippy Fi emits a triple beep accompanied by blue lights to warn that it is connected to the Tippy Pad and is ready to use.

No, the Tippy-Fi accessory in case the child is left in the car will detect the emergency by starting to emit light and sound signals. These signals are those required by law, while the second level of alarm (not required by law) is made, in the case of Tippy Pad, only and exclusively from the smartphone.

Digicom does not sell Tippy-Fi directly to the final consumer, but uses distribution chains and individual retailers both online and offline. Find out where to buy the product.

We suggest resetting the device, following the dissociation procedure in the instruction sheet. Once performed, repeat the configuration and association of the accessory with the Tippy Pad anti-abandonment device.

When the baby is placed on top of the seat, Tippy Fi emits a triple beep accompanied by blue lights to warn that it is connected to the Tippy Pad and is ready to use.

In order to associate a second Tippy Pad you will need to reset the Tippy-Fi first by opening it, following the instructions in the manual under “disassociate”. Once the reset has been performed, repeat the pairing procedure for both Tippy Pads.

Yes, the CR2032 battery of the Tippy-Fi accessory is replaceable. Simply open the case and proceed according to the instructions in the manual. The CR2032 battery is easily available on the market.

If Tippy-Fi has a low battery, the product will signal every 15 seconds with a red flashing light and an intermittent beep until it is replaced. To replace the battery, follow the instructions in the manual.

If the Tippy-Fi detects that the battery of the associated Tippy Pads, and in use, is low, the device will indicate by a yellow flash and an intermittent “beep” every 15 seconds for 5 minutes indicating the need to replace the Tippy Pad. The battery status of your Tippy Pad is also available on the dedicated phone App.
WARNING! The battery of your Tippy Pad is not replaceable or rechargeable. Please refer to the dedicated instruction manual for more information.

If Tippy-Fi detects that the baby is still in the car, it will emit a visual and audio signal. Tippy-Fi will continue to sound until the alarm is deactivated by returning to your Tippy Pad with the child on board. In case the situation is actually under control during an alarm, simply shake Tippy-Fi repeatedly with firm wrist movements, as you do with a thermometer. If necessary, Tippy-Fi will reconnect itself to the Tippy Pad when the child is sitting in the car.

When Tippy-Fi emits a yellow flash every 15 seconds for 5 minutes accompanied by an intermittent “beep”, it is notifying you of the need to replace the Tippy Pad battery. The battery status of your Tippy Pad can also be found on the dedicated phone App.
WARNING! The battery of your Tippy Pad is not replaceable or rechargeable. Please refer to the dedicated instruction manual for more information.

When Tippy-Fi emits a red flash every 15 seconds accompanied by an audible “beep” it indicates the need to replace the Tippy-Fi battery (the message will continue until the battery is replaced). To replace the battery follow the instructions in the instruction manual.

Tippy-Fi through 3 quick “beeps” accompanied by blue lights on, communicates the connection with Tippy Pad (the number of lights on indicates the number of associated Tippy Pads) and the correct positioning of the child on the seat.

For technical problems you can contact the assistance by filling in the dedicated Form. Our technical support will contact you to solve the problem in the best way.
The customer service is active from Monday to Friday from 8:30 to 17:30.

If you could not find the information you were looking for, please contact us directly by filling out the appropriate Form or by writing an email to info@tippyonboard.com.

Tippy-Fi is an accessory able to connect to the Tippy Pad anti abandonment device, allowing the user to detect the possible abandonment of the child in the car without the help of the smartphone. Being an accessory and NOT an abandonment device it is not subject to the Italian car seat bonus.

Tippy-Fi is not considered an abandonment device but an accessory. In any case, the use of the Tippy Pad in combination with the Tippy-Fi accessory complies with the Italian Decree no. 122 of 02/10/2019.

In case of doubt or need you can consult the FAQ or write directly to the assistance by filling out the contact form.